“Their pragmatic approach helps with quick and easy decision making. Another approach might have made things more difficult.”
“They are very proactive and full of new ideas, they've brought better scheduling and better minute sets.”
“Mike is a great secretary. He does a really good job for us.”
“So much more proactive than the previous company. On the ball - thinking in advance of things needing doing - very proactive.”
“Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer. ”
“When requesting information by email, I have noticed that there is 'out of hours activity' to answer me. I regard this as a stand out 'above and beyond' - impressed.”
To ease negotiations and avoid reaching a situation of impasse, consider appointing an independent trustee to your pension scheme on an interim basis right at the start of the process.
If your pension scheme negotiations have started but you’ve reached a position of stalemate or frayed relationships, professional pension mediation may be the answer.
Several of PSIT senior independent pension trustees are accredited Centre for Effective Dispute Resolution mediators. This means we can act as a neutral third party to work with all those involved to negotiate a settlement or agreement in complex pension negotiations and situations of conflict. As mediator, we ensure these situations are handled effectively and that good outcomes are achieved.
Our mediation skills are also reflected in how we approach our role as professional trustee – we act as consolidators rather than dictating what we want. Our clients tell us they find this beneficial .
If you are about to start pension funding discussions, or are finding resolution of a pension scheme issue difficult to achieve, find out more about how our pensions mediators can help you by contacting us.
Are you really sure…? Learning lessons from PPF cases
Steering your scheme through M&A activity
Planning = survival
Read PSIT’s de-risking survey results