Client feedback


Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
Very professional and engaged service.
Danny Nussbaum,
HR Director, Volvo
These days, Boards need real expertise on tap (with excellent back-up) to cope with a constantly evolving and more regulated environment. HR Trustees is geared to delivering that.
Ray Pygott,
Partner at KPMG LLP
​Ian has added more value than we thought he would at the start… which shows it pays to go with someone who is doing the job of a professional trustee as their bread and butter.
Katherine Breading,
Tyser
​They are very proactive and full of new ideas, they've brought better scheduling and better minute sets.
Paul Rudd,
Express Newspapers
It’s a pleasure working with key members of the HR Trustees team: their experience and leadership means that they know how to get the job done, working in partnership with fellow trustees, employers and advisers to achieve the best result for members.
Mark Smith,
Partner at Taylor Wessing
image for Group life trustee | Death in service benefits | Master trust

Group & excepted life assurance schemes

Death in service benefit decisions can be complicated and personally difficult to make. Using PSIT as independent trustee to your group life or excepted life scheme relieves that burden and responsibility.

Many employers use a life cover only trust to provide death in service benefits to employees, particularly those who are not members of a trust-based pension scheme. For employees affected by the pension lifetime allowance, an excepted life scheme can be used.

Exercising discretion over who should receive the benefit from a group life assurance or excepted life trust can be fraught with pitfalls. Take a look at our briefing note to see how Pensions Ombudsman rulings on death complaint cases show this can be a minefield.

Are you sure your group life and excepted life claims and discretion processes are effective and efficient, with:

  • the correct steps being taken at the correct time?
  • the right questions being asked of the right people?
  • all relevant information collected swiftly and accurately?
  • sensitive liaison with the individuals’ relatives?
  • claims administration and communications handled promptly and professionally?
PSIT life assurance master trusts

Our master trust solution helps employers navigate a safe and cost effective path through the death in service benefit claims and discretions process. The benefits of using PSIT's group life master trust and excepted life master trust include:

  • peace of mind that difficult death in service benefit decisions are being handled by an experienced, independent professional
  • certainty your claims management process follows best practice guidelines
  • confidence that rational and non-conflicted decisions are being made
Why use a master trust for death in service benefits?

Group life and excepted life assurance schemes come with compliance and governance issues that can lead to tax charges and Ombudsman complaints if not handled correctly.

PSIT's group life and excepted life master trusts provide a simple solution for employers to use to provide death benefits for all employees, including those affected by the pension lifetime allowance.

The PSIT master trust will help you:

  • ensure compliance and avoid periodic tax charges and exit tax charges
  • manage the risk of making improper decisions
  • remove the need to re-establish your excepted life assurance trust every time you change insurer

To learn more about how a PSIT master trust could help you manage the risks and complexities of providing death benefits to some of your most valuable employees, please contact us or download our service flyers:

PSIT group life master trust

PSIT excepted life master trust

Speak direct to our specialist in this area

Picture of James Double independent trustee at PSIT

James Double

Head of Trusteeship

Or call us on:

0845 313 0024

Read more

Blog

Is this as good as it gets?

Group life master trust

An overview of PSIT's trustee service for life-only trusts

Excepted life master trust

Learn about how a PSIT master trust could help you

Trustee discretions - payment of death benefits

Read our trustee discretions briefing note

Award winners

Independent Trustee Firm of the Year UK pensions Awards Independent trustee firm of the year

Call: 0845 313 0024

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