Client feedback


​I would recommend them to anyone - I have dealt with a number of other independent trustee firms and would rate PSIT as the best. We are very happy with Mark and the service we get.
Julia Morton,
Camellia plc
In my experience, not all professional trustees are able to cope with tricky or potentially confrontational situations. I find HR Trustees has massive experience in getting involved, earning the respect of others and resolving such issues. They get stuck in – they are a first rate team.
Katherine Dandy,
Partner at Sackers & Partners
I found the trustee training really beneficial, highly recommended. I am not a trustee, I represent the employer and I think it will be valuable for me in future, having a better understanding of the trustees' perspective.
Dave Strain,
Royal Yachting Association
PSIT were overall more professional than others.
Paul Staniland,
Kier
​We are extremely pleased with the appointment we made. The way Ian and Kerry react to us and work with us is brilliant. We are very happy.
Katherine Breading,
Tyser
​Ian has added more value than we thought he would at the start… which shows it pays to go with someone who is doing the job of a professional trustee as their bread and butter.
Katherine Breading,
Tyser
Image of Gillian Graham, Client Director

Gillian Graham

Client Director

Contact Gillian

Reading

Tel 0118 207 2922

Role

Gillian is a Client Director within PSIT Secretarial Services. She acts as secretary to the trustees for several of our clients and also assists with pensions project work.

Background & experience

Gillian worked in pensions in Edinburgh and South Africa before joining Punter Southall in 1999. She became a Principal in 2002 and was responsible for the Guildford office administration team.

Gillian was the driving force behind initiatives to obtain the Plain English Crystal Mark for member communications and the annual internal controls review. Latterly, she was Head of Administration Client Services and implemented auto-enrolment for various clients.

Gillian has acted as a secretary to the trustees since 2009 and transferred to PSIT to focus on this role. She is a PMI Fellowship Network Ambassador and is also secretary of the NAPF Thames Valley committee.

Gillian’s project management and organisational skills come in handy outside of work too, whether that’s for planning events like her son’s three day wedding or navigating her way around Moscow and St Petersburg.

Areas of specialism

  • pension secretariat
  • member communications
  • pension increase exchange
  • scheme closure & wind up
  • pension governance
  • scheme redesign
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