Client feedback

PSIT was chosen because of their knowledge of the subject and awareness of our particular schemes.
George Batho ,
Trustee, Lansing Linde
​Mike is a great secretary. He does a really good job for us.
Clare Cairns,
Campden BRI Group
They deliver above expectation when the scheme has a particular challenge.
Ian Edwards,
Very professional and engaged service.
Danny Nussbaum,
HR Director, Volvo
​Ian has added more value than we thought he would at the start… which shows it pays to go with someone who is doing the job of a professional trustee as their bread and butter.
Katherine Breading,
They have helped us save much more and created a cohesive plan to de-risk whilst building an integrated pension team.
Sally-Anne Borrill,
Image of Gillian Graham, Client Director

Gillian Graham

Client Director

Contact Gillian


Tel 0118 313 0889


Gillian is a Principal within PS Secretarial Services (PSSS). Previously she was with Punter Southall where she held a senior position in the pensions administration business for several years. Gillian has acted as Secretary to the Trustees on various appointments for many years.

Career history

Gillian worked in pensions in Edinburgh until she moved to South Africa in 1992. There she worked for Alexander Forbes and Old Mutual, where she was an Associate Director and Secretary to the Trustees for 11 retirement schemes.

On returning to the UK in 1999, Gillian joined the Guildford office of Punter Southall and became a Principal in 2002. Since then she was a member of the pensions administration executive team with particular responsibility for risk management and marketing, as well as the Guildford office. Gillian was the driving force behind initiatives such as obtaining the Plain English Crystal Mark for member communications, and the annual review of internal controls.

Latterly Gillian was Head of Administration Client Services and has been involved in the implementation of auto-enrolment for various clients. She is Secretary to the Trustees for several clients and will focus more on this role in future.

Gillian is a graduate of Dundee University, a Fellow of the Pensions Management Institute, and is currently a PMI Ambassador and member of their media sub-committee.

Areas of specialism & recent projects

  • pensions secretariat services
  • trustee training on TPR’s new Code of Practice for the governance of defined contribution (DC) schemes
  • speaking at various events on pensions liberation
  • project management of the set-up of a new defined benefit (DB) passport scheme including member presentations
  • managing the administration of a wind-up of a significant DB scheme
  • assisting a client with three different pension schemes through the auto-enrolment process
  • running workshops on the implementation of auto enrolment
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